Refund Policy

1. AC Service-Based Business

Saki Services provides professional AC cleaning, servicing, maintenance, repair, and installation services. As our offerings are service-based rather than physical products, refund requests are reviewed on a case-by-case basis.

2. Eligibility for Refunds

A refund may be considered in the following situations:

• The AC service was paid for but could not be delivered by Saki Services.
• A duplicate payment was made for the same AC service booking.
• The AC service booking was cancelled by Saki Services and no alternative appointment was provided.
• A billing error occurred during payment processing.

3. Non-Refundable Situations

Refunds generally will not be issued under the following circumstances:

• The AC service has already been completed.
• The customer was unavailable at the scheduled AC service appointment time.
• Incorrect booking information was provided by the customer.
• Additional AC work requested during service was completed as approved.
• Dissatisfaction resulting from pre-existing AC conditions beyond the technician's control.

4. Cancellation Before AC Service

Customers may request cancellation before the scheduled AC service appointment. Eligible cancellations made before technician dispatch may qualify for a full refund, subject to review.

5. AC Service Quality Concerns

If you are dissatisfied with a completed AC service, please contact us within 48 hours of service completion.

Before considering a refund, Saki Services may offer:

• Inspection of the reported AC issue
• Corrective AC service where applicable
• Alternative AC service resolution options

6. Refund Processing Time

Approved refunds are typically processed within 5–10 business days. Actual processing times may vary depending on your payment provider, bank, or payment method.

7. Changes to This Policy

Saki Services reserves the right to update or modify this Refund Policy at any time. Any changes will be published on this page.